These general terms and conditions of Asia Relax GmbH (hereinafter referred to as “GTC”) apply to all rights and obligations based on the business relationship between Asia Relax GmbH and its customers. By placing the order, the customer acknowledges the version of the GTC valid at the time of the order as part of the contract. The applicability of any GTC of the customer is excluded. Agreements, supplements and ancillary agreements that deviate from the General Terms and Conditions of Asia Relax GmbH shall only apply if they have been expressly confirmed in writing by Asia Relax GmbH. Should individual provisions of the contract including the GTC be invalid in whole or in part, the validity of the remaining provisions or parts of such provisions shall remain unaffected. The invalid provision shall be replaced by a provision which comes as close as legally possible to the purpose of the invalid provision.

Terms of payment

The prices indicated are indicative and depend on the current market prices. All prices are in Swiss francs (CHF) including VAT.

Conclusion of contract

The contract between the customer and Asia Relax GmbH is concluded by an order by the customer. The order is placed via online store. The order confirmation of Asia Relax GmbH will be sent by e-mail. In the case of short-term deliveries, the delivery note/invoice can replace the written confirmation.

Protection of intellectual property

The design, graphics and all texts on the website of Asia Relax GmbH are protected. Copying as well as the use of the copies, even only of parts, is prohibited. The logos and trademarks, product names and company names shown on the website are the property of their respective owners.


The offers of Asia Relax GmbH are non-binding. Changes in design as well as technical changes are reserved, as well as a possible error in the description, illustration, weight and price information.

Severability clause

Should one or more provisions of these GTC be invalid or unenforceable in whole or in part, this shall not affect the validity of the remaining provisions of these GTC. For the invalid or unenforceable provisions, the provisions valid under Swiss law shall apply. Should these GTC contain a regulatory gap, the regulation provided for by Swiss law shall apply to close the gap.


Vouchers are only valid in the specified period and can only be redeemed once as part of an order process. The value of the goods must be at least equal to the amount of the voucher. For administrative reasons, it is not possible to refund any remaining credit to the customer. Vouchers can only be redeemed before completing the order process. Subsequent crediting is not possible. The credit balance of a voucher is neither paid out in cash nor does it earn interest. Multiple vouchers cannot be combined with each other. If the credit of a voucher is not sufficient for the order, the difference can be made up with the offered payment options.

Right of return

Asia Relax GmbH grants the customer a right of return during a period of 14 days from the first delivery or collection of the goods. The right of return is subject to the condition that the goods are undamaged, show no signs of use and are returned complete (including all accessories and other packaging enclosures) and, in the case of a voucher, have not yet been redeemed.

Jurisdiction and applicable law

These GTC and the contracts arising out of or in connection with them are governed by Swiss law. The exclusive place of jurisdiction for all disputes is Zurich.